We at the Nyack I.T. Helpdesk would be glad to help you!
For fastest service, we recommend that you send us an email and you will immediately receive a ticket number and some helpful information. Then a member of our team will work with you until we find a solution.
When creating a ticket please email email@example.com & provide the following information:
- Name and Student ID#
- Provide only the factual details of the issue to save time reading.
- Error messages: Write them out word for word or screen capture them.
- Provide the steps you might have taken to try and resolve the issues, if any.
- Provide best time and way to contact you.
- Rockland Campus: Shuman Hall lower level
- Manhattan Campus: ext. 4357